Terms and Conditions

TERMS AND CONDITIONS

All transactions made on this site are on the understanding that you agree to our Terms & Conditions. Your statutory rights are not affected.

PAYMENT METHODS
All payments on this website are processed by Worldpay who offer an industry standard secure on-line payment system. You can pay using any debit or credit card and you do not need to have an account with them. If you would prefer to pay by cheque just contact me and I will let you know the address to send it to.

PRINT AND CANVAS SALES

Processing and Delivery

Orders are normally processed and despatched within 4-5 working days of receiving them. If you need to have something delivered urgently, then just get in touch.

All P&P prices include delivery to the UK. If you need an order to be sent abroad then I am happy to do this for you ‘at cost’. Just contact me for a price. You may also like to consider ordering a print only in these circumstances as this can be sent out rolled and wrapped in tissue paper sealed inside a protective cardboard tube at very little cost. Again, just contact me for a price.

Returns policy

We want you to be entirely happy with your purchase but, if you are not satisfied, please follow these guidelines :-

Please return your unwanted items to us within 7 days of purchase in perfect unused condition in the original shipping container and we will give you a full refund or exchange.
If your item(s) is/are faulty, please inform us immediately.
Postage cannot be refunded, unless the item is faulty.
I recommend that you return goods using a tracked service as I am not responsible for items that go missing.
On the receipt of goods, your refund/exchange will be arranged providing that the goods are in resell-able condition.
Refunds will be credited back to your original method of payment.